Contact us

CAISSES SOCIALES DE MONACO
11 rue Louis Notari
98030 Monaco Cedex

Tél  : (+377) 93.15.43.43
Fax : (+377) 93.50.60.34

Monday to Friday 08:30am-12:00pm | 1:30pm-5:00pm

To contact a specific department:

 

Medical and Dental Examinations

Medical Examinations: controle-medical@caisses-sociales.mc
Dental Examinations: controle-dentaire@caisses-sociales.mc

Telephone reception - Monday to Friday
9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
Medical Examinations: (+377) 93 15 43 01
Dental Examinations: (+377) 93 15 43 05

Medical examinations reception - Monday to Friday
9.00 am to 12.00 pm and 2.00 pm to 5.00 pm
The Flor-Offices - 10 Rue Princesse Florestine - 3rd Floor - Office 302

Healthcare professionals reception - Monday to Friday
9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
The Flor-Offices - 10 Rue Princesse Florestine - 2nd Floor - Office 201

Dental examinations reception
by invitation or appointment
The Flor-Offices - 10 Rue Princesse Florestine - 3rd Floor - Office 301

Benefits subject to the Medical Advisor's opinion:

  • Hospitalisations
  • Disability registration
  • Exemption from patient contribution
  • Prior agreements

 

Relations with Healthcare Professionals (administrative)

professionnel-sante@caisses-sociales.mc

Telephone reception - Monday to Friday
9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
Relations with healthcare professionals: (+377) 93 15 43 44

Relations with healthcare professionals (administrative) reception - Monday to Friday
by appointment

  • Management of the affiliations of healthcare professionals (doctors, dentists and paramedics) to the medical agreements with the Caisses Sociales de Monaco
  • Administrative information

 

Social Services

social@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
Secretary: (+377) 93 15 43 38 or (+377) 93 15 43 96
Fax: (+377) 93 15 41 33

Social worker clinics - Tuesday and Thursday
8.30 am to 12.00 pm and 2.30 pm to 5.00 pm
Mrs CORONEL: (+377) 93 15 43 33
Mr CALDERONE: (+377) 93 15 43 36

Social services reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
11, Rue Louis Notari - 2nd floor

  • Individual aid,
  • Home help,
  • Holiday cheques,
  • Social loans.

 

Family Benefits

prest-familiales@caisses-sociales.mc

Telephone reception - Monday to Friday
9.30 am to 12.00 pm and 2.00 pm to 4.00 pm
All benefits: (+377) 93 15 43 77
Housing allowance: (+377) 93 15 43 79

Family allowances reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
11, Rue Louis Notari - Ground floor

  • Family and Prenatal Allowances
  • Housing Allowance
  • Exceptional Back-to-school Allowance
  • Education Allowance
  • Year-End Bonus
  • Assistance with childcare and nursery costs

 

Medical Benefits

prest-medicales@caisses-sociales.mc

Telephone reception - Monday to Friday
9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
Tel: (+377) 93 15 44 18

Reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
11 Rue Louis Notari - Ground floor - Offices 10 and 11

Monte-Carlo Branch - Monday to Friday
8.30 am to 12.00 pm
8 Avenue St Laurent

  • Submission of reimbursement requests for medical expenses and daily allowances
  • Reception of insureds and members: information and claims
  • Entitlement of retirees to medical benefits
  • Payment of disability pensions
  • Issuing of eligibility certificates
  • Processing of pregnancy declarations and issuing of maternity record books
  • Provision of the list of healthcare professionals contracted to the Caisses Sociales

 

Claiming Retirement Pensions

retraite@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Tel: (+377) 93 15 49 59

Retirement pension reception - Monday to Friday
8.30 am to 12.00 pm
Suffren Annexe - entrance in the passage between the Flor-Offices and Suffren
(Follow the "Retirement Department" signs)

  • Information on pension eligibility conditions, estimates of the retirement pension amount
  • Settlement of CAR and CARTI retirement pension applications
  • Payment of pensions and allowances to retirees

Benefits for retirees reception
Reception annually from the 1st working day of October to 31 October from 1.30 pm to 5.00 pm

Registration

immatriculation@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
Tel: (+377) 93 15 49 70
Fax: (+377) 93 15 44 39

Registration reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm and by appointment
11, Rue Louis Notari - Ground floor - Office 12

  • Employee registration
  • Issuing of registration cards to insureds and members
  • Change of civil status for employees
  • Change of address
  • Issuing of points statements for active employees
  • Issuing of career statements

 

Employer Monitoring

controle-employeur@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Employer Monitoring: (+377) 93 15 43 83

Employer monitoring reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm and by appointment
11, Rue Louis Notari - 2nd floor - Office 211

  • Information about the contribution base and the processes for salary statements
  • Creation of employer files
  • Secondment of employees (France and Italy)
  • Adjustment of salary statements
  • Adjustment of salary summary statements (13th statement)

 

Contribution Collections

recouvrement@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.30 pm
Trade and industry employer information: (+377) 93 15 44 85 or (+377) 93 15 43 34
Self-employed workers information: (+377) 93 15 43 86
Householder employers information: (+377) 93 15 49 62
Subscribing to online services: (+377) 93 15 49 62
Unemployment insurance information: (+377) 93 15 43 94

Reception for all sections - Monday to Friday
8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
11, Rue Louis Notari - 2nd floor - Office 204

  • Trade and Industry Section
    • Subscribe to the range of online services (online salary statements, data transfer, electronic payment)
    • Processing of salary statements
    • Contributions
    • Staff departures
  • Self-employed worker section
    • Affiliations / Cancellations
    • C.A.R.T.I. / C.A.M.T.I. contributions
  • Householder section
    • Affiliations / Cancellations
    • Processing of salary statements
    • Contributions.

 

Legal Services

contentieux@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Legal Services: (+377) 93 15 43 68
Accident claims: (+377) 93 15 44 20

Legal services reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
11, Rue Louis Notari - 2nd floor - Office 210

Accident claims reception - Monday to Friday
9.00 am to 12.00 pm
11, Rue Louis Notari - 2nd floor - Office 210

  • Contribution collections disputes
  • Claims management of industrial and non-industrial accidents

 

Property

immobilier@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Rental management: (+377) 93 15 49 49
Technical management: (+377) 93 15 49 18

Property reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
The Flor-Offices
10 Rue Princesse Florestine - 7th floor - Office 702

  • Renting C.A.R. properties
  • Technical management of C.A.R. buildings

 

Management

direction@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Management Secretary: (+377) 93 15 49 22

Management reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
11, Rue Louis Notari - 5th floor

 

Accounting Agency

Payments: encaissement@caisses-sociales.mc
Finances: finances@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Domiciliation: (+377) 93 15 49 68
Payments: (+377) 93 15 44 35

Accounting agency reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
11, Rue Louis Notari - 4th floor

  • Payments
  • Banking information
  • Finances

 

Human Resources

ressources-humaines@caisses-sociales.mc

Telephone reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Human Resources: (+377) 93 15 44 94

Human resources reception - Monday to Friday
8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
11, Rue Louis Notari - 5th floor

 

IT

Technical support: 4444@caisses-sociales.mc
Information: informatique@caisses-sociales.mc

Telephone reception - Monday to Friday
9.00 am to 12.00 pm and 2.00 pm to 5.00 pm
Technical Support: (+377) 93 15 44 44

  • Technical information on data exchange