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Contact us_v2

CAISSES SOCIALES DE MONACO
11 rue Louis Notari
98030 Monaco Cedex

Tél : (+377) 93.15.43.43

Monday to Friday 08:30am-12:00pm | 1:30pm-5:30pm

  

 

To contact a specific department:
Insureds (Employees and Self-employed workers)
  • Medical Benefits
    • prest-medicales@caisses-sociales.mc
    • Telephone reception - Monday to Friday
    • 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
    • Tel.: (+377) 93 15 44 18
    • Reception - Monday to Friday
    • 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11 rue Louis Notari - Ground floor - Offices 10 and 11
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    • MONTE-CARLO Branch - Tuesday and Thursday from 8.30 am to 12.00 pm
    • 8 avenue St Laurent
      • Submission of reimbursement requests for medical expenses and daily allowances
      • Reception of insureds and members: information and claims
      • Entitlement of retirees to medical benefits
      • Payment of disability pensions
      • Issuing of eligibility certificates
      • Processing of pregnancy declarations and issuing of maternity record books
      • Provision of the list of healthcare professionals contracted to the Caisses Sociales
  • Medical and Dental Examinations
    • Medical Examinations: controle-medical@caisses-sociales.mc
    • Dental Examinations: controle-dentaire@caisses-sociales.mc
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    • Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
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    • Medical Examinations: (+377) 93 15 43 01
    • Dental Examinations: (+377) 93 15 43 05
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    • Medical examinations reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • The Flor-Offices - 10 rue Princesse Florestine - 3rd Floor - Office 302
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    • Dental examinations reception - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 10 rue Princesse Florestine - 3rd Floor - Office 301
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    • Benefits subject to the Medical Advisor's opinion:
      • Hospitalisations
      • Disability registration
      • Exemption from patient contribution
      • Prior agreements
  • Workplace Accidents
    • contentieux-ra@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Workplace Accidents: (+377) 93 15 43 66
    •  
    • Workplace Accidents reception - Monday to Friday - 9.00 am to 12.00
    • 11 rue Louis Notari - 2nd floor – Office 210
      • Management of workplace accidents or Non-industrial accidents
  • Family Benefits
    • prest-familiales@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 9.30 am to 12.00 pm and 2.00 pm to 4.00 pm
    • All benefits: (+377) 93 15 43 77
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    • Family allowances reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11 rue Louis Notari - Ground floor
      • Family and Prenatal Allowances
      • Housing Allowance
      • Exceptional Back-to-school Allowance
      • Education Allowance
      • Year-End Bonus
      • Assistance with childcare and nursery costs
  • Retirement
    • retraite@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • Tel.: (+377) 93 15 49 59
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    • Retirement pension reception - Monday to Friday - 8.30 am to 12.00 pm - Without appointment
    • Flor Office - Ground floor - 10, rue Princesse Florestine
      • Information on pension eligibility conditions, estimates of the retirement pension amount
      • Settlement of CAR and CARTI retirement pension applications
      • Payment of pensions and allowances to retirees
    •  
    • Benefits for retirees reception
    • Reception annually from the 1st working day of October to 31 October from 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
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  • Registration
    • immatriculation@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
    • Tel.: (+377) 93 15 49 70
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    • Registration reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm and by appointment
    • 11 rue Louis Notari - Ground floor - Office 12
      • Employee registration
      • Issuing of registration cards to insureds and members
      • Change of civil status for employees
      • Change of address
      • Issuing of points statements for active employees
      • Issuing of career statements
  • Social Services
    • social@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • Secretary: (+377) 93 15 43 38
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    • Social worker clinics - Tuesday and Thursday - 8.30 am to 12.00 pm and 2.30 pm to 5.00 pm
    • Mrs DEMBSKI : (+377) 93 15 43 33
    • Mrs BIZOT : (+377) 93 15 43 36
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    • Social services reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 10, Rue Princesse Florestine - Le Flor Office - 5th floor - Office 501
      • Individual aid
      • Home help
      • Holiday cheques,
      • Social loans.
    •  
    • Postal Address
    • 11, rue Louis Notari
    • 98000 Monaco
  • Legal Services
    • contentieux@caisses-sociales.mc
    • Telephone reception - Monday to Friday from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
    • Tel.: (+377) 93 15 43 68
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    • Legal Services Reception from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
    • 11 rue Louis Notari - 2nd Floor, Office 210
      • Legal Services about collection of contributions
Employers and Members
  • Contribution Collections
    • recouvrement@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • Trade and industry employer information: (+377) 93 15 43 34
    • Self-employed workers information: (+377) 93 15 43 86
    • Householder employers information: (+377) 93 15 49 62
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    • Reception for all sections - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11, Rue Louis Notari - 2nd floor - Office 204
      • Trade and Industry Section
        • Subscribe to the range of online services (online salary statements, data transfer, electronic payment)
        • Processing of salary statements
        • Contributions
        • Staff departures
      • Self-employed worker section
        • Affiliations / Cancellations
        • CARTI / CAMTI contributions
      • Householder section
        • Affiliations / Cancellations
        • Processing of salary statements
        • Contributions
        • Subscribe to the range of online services (online salary statements, data transfer)
  • Employer Monitoring
    • controle-employeur@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Employer Monitoring: (+377) 93 15 43 83
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    • Employer monitoring reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm and by appointment
    • 11 rue Louis Notari - 2nd floor - Office 211
      • Information about the contribution base and the processes for salary statements
      • Creation of employer files
      • Secondment of employees (France and Italy)
      • Adjustment of salary statements
      • Adjustment of salary summary statements (13th statement)
  • Legal Services
    • contentieux@caisses-sociales.mc
    • Telephone reception - Monday to Friday from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
    • Tel.: (+377) 93 15 43 68
    •  
    • Legal Services Reception from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
    • 11 rue Louis Notari - 2nd Floor, Office no. 210
      • Legal Services about collection of contributions
Healthcare Professionals
  • Relations with Healthcare Professionals (administrative)
    • professionnel-sante@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
    • Relations with healthcare professionals: (+377) 93 15 43 44
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    • Relations with healthcare professionals (administrative) reception - Monday to Friday
    • by appointment
      • Management of the affiliations of healthcare professionals (doctors, dentists and paramedics) to the medical agreements with the Caisses Sociales de Monaco
      • Administrative information
Property
  • Administrative Management (Rental / Syndic of CAR buildings)
    • immobilier@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • (+377) 93 15 49 49
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    • Property reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • The Flor-Offices - 10 rue Princesse Florestine - 7th floor
  • Technical management of C.A.R. buildings
    • servicetechnique.car@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • (+377) 93 15 49 18
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    • Property reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • The Flor-Offices - 10 rue Princesse Florestine - 7th floor
Others contacts
  • Management
    • direction@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.30 pm
    • Management Secretary: (+377) 93 15 49 22
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    • Management reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.30 pm
    • 11 rue Louis Notari - 5th floor
  • Accounting Agency
    • Payments: encaissement@caisses-sociales.mc
    • Finances : finances@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Domiciliation: (+377) 93 15 49 68
    • Payments: (+377) 93 15 44 35
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    • Accounting agency reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • 11 rue Louis Notari - 4th floor
      • Payments
      • Banking information
      • Finances
  • Human Resources
    • ressources-humaines@caisses-sociales.mc
    • Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Human Resources: (+377) 93 15 44 94
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    • Human resources reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • 11 rue Louis Notari - 5th floor
  • Information Systems
  • Online services Contact