Contact us_v2
CAISSES SOCIALES DE MONACO
11 rue Louis Notari
98030 Monaco Cedex
Tél : (+377) 93.15.43.43
Monday to Friday 08:30am-12:00pm | 1:30pm-5:30pm
11 rue Louis Notari
98030 Monaco Cedex
Tél : (+377) 93.15.43.43
Monday to Friday 08:30am-12:00pm | 1:30pm-5:30pm
To contact a specific department:
Insureds (Employees and Self-employed workers)
- Medical Benefits
- prest-medicales@caisses-sociales.mc
- Telephone reception - Monday to Friday
- 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Tel.: (+377) 93 15 44 18
- Reception - Monday to Friday
- 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11 rue Louis Notari - Ground floor - Offices 10 and 11
- MONTE-CARLO Branch - Tuesday and Thursday from 8.30 am to 12.00 pm
- 8 avenue St Laurent
- Submission of reimbursement requests for medical expenses and daily allowances
- Reception of insureds and members: information and claims
- Entitlement of retirees to medical benefits
- Payment of disability pensions
- Issuing of eligibility certificates
- Processing of pregnancy declarations and issuing of maternity record books
- Provision of the list of healthcare professionals contracted to the Caisses Sociales
- Medical and Dental Examinations
- Medical Examinations: controle-medical@caisses-sociales.mc
- Dental Examinations: controle-dentaire@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Medical Examinations: (+377) 93 15 43 01
- Dental Examinations: (+377) 93 15 43 05
- Medical examinations reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- The Flor-Offices - 10 rue Princesse Florestine - 3rd Floor - Office 302
- Dental examinations reception - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 10 rue Princesse Florestine - 3rd Floor - Office 301
- Benefits subject to the Medical Advisor's opinion:
- Hospitalisations
- Disability registration
- Exemption from patient contribution
- Prior agreements
- Workplace Accidents
- contentieux-ra@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Workplace Accidents: (+377) 93 15 43 66
- Workplace Accidents reception - Monday to Friday - 9.00 am to 12.00
- 11 rue Louis Notari - 2nd floor – Office 210
- Management of workplace accidents or Non-industrial accidents
- Family Benefits
- prest-familiales@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.30 am to 12.00 pm and 2.00 pm to 4.00 pm
- All benefits: (+377) 93 15 43 77
- Family allowances reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11 rue Louis Notari - Ground floor
- Family and Prenatal Allowances
- Housing Allowance
- Exceptional Back-to-school Allowance
- Education Allowance
- Year-End Bonus
- Assistance with childcare and nursery costs
- Retirement
- retraite@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Tel.: (+377) 93 15 49 59
- Retirement pension reception - Monday to Friday - 8.30 am to 12.00 pm - Without appointment
- Flor Office - Ground floor - 10, rue Princesse Florestine
- Information on pension eligibility conditions, estimates of the retirement pension amount
- Settlement of CAR and CARTI retirement pension applications
- Payment of pensions and allowances to retirees
- Benefits for retirees reception
- Reception annually from the 1st working day of October to 31 October from 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Registration
- immatriculation@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Tel.: (+377) 93 15 49 70
- Registration reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm and by appointment
- 11 rue Louis Notari - Ground floor - Office 12
- Employee registration
- Issuing of registration cards to insureds and members
- Change of civil status for employees
- Change of address
- Issuing of points statements for active employees
- Issuing of career statements
- Social Services
- social@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Secretary: (+377) 93 15 43 38
- Social worker clinics - Tuesday and Thursday - 8.30 am to 12.00 pm and 2.30 pm to 5.00 pm
- Mrs DEMBSKI : (+377) 93 15 43 33
- Mrs BIZOT : (+377) 93 15 43 36
- Social services reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 10, Rue Princesse Florestine - Le Flor Office - 5th floor - Office 501
- Individual aid
- Home help
- Holiday cheques,
- Social loans.
- Postal Address
- 11, rue Louis Notari
- 98000 Monaco
- Legal Services
- contentieux@caisses-sociales.mc
- Telephone reception - Monday to Friday from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- Tel.: (+377) 93 15 43 68
- Legal Services Reception from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- 11 rue Louis Notari - 2nd Floor, Office 210
- Legal Services about collection of contributions
Employers and Members
- Contribution Collections
- recouvrement@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Trade and industry employer information: (+377) 93 15 43 34
- Self-employed workers information: (+377) 93 15 43 86
- Householder employers information: (+377) 93 15 49 62
- Reception for all sections - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11, Rue Louis Notari - 2nd floor - Office 204
- Trade and Industry Section
- Subscribe to the range of online services (online salary statements, data transfer, electronic payment)
- Processing of salary statements
- Contributions
- Staff departures
- Self-employed worker section
- Affiliations / Cancellations
- CARTI / CAMTI contributions
- Householder section
- Affiliations / Cancellations
- Processing of salary statements
- Contributions
- Subscribe to the range of online services (online salary statements, data transfer)
- Trade and Industry Section
- Employer Monitoring
- controle-employeur@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Employer Monitoring: (+377) 93 15 43 83
- Employer monitoring reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm and by appointment
- 11 rue Louis Notari - 2nd floor - Office 211
- Information about the contribution base and the processes for salary statements
- Creation of employer files
- Secondment of employees (France and Italy)
- Adjustment of salary statements
- Adjustment of salary summary statements (13th statement)
- Legal Services
- contentieux@caisses-sociales.mc
- Telephone reception - Monday to Friday from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- Tel.: (+377) 93 15 43 68
- Legal Services Reception from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- 11 rue Louis Notari - 2nd Floor, Office no. 210
- Legal Services about collection of contributions
Healthcare Professionals
- Relations with Healthcare Professionals (administrative)
- professionnel-sante@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Relations with healthcare professionals: (+377) 93 15 43 44
- Relations with healthcare professionals (administrative) reception - Monday to Friday
- by appointment
- Management of the affiliations of healthcare professionals (doctors, dentists and paramedics) to the medical agreements with the Caisses Sociales de Monaco
- Administrative information
Property
- Administrative Management (Rental / Syndic of CAR buildings)
- immobilier@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- (+377) 93 15 49 49
- Property reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- The Flor-Offices - 10 rue Princesse Florestine - 7th floor
- Technical management of C.A.R. buildings
- servicetechnique.car@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- (+377) 93 15 49 18
- Property reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- The Flor-Offices - 10 rue Princesse Florestine - 7th floor
Others contacts
- Management
- direction@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.30 pm
- Management Secretary: (+377) 93 15 49 22
- Management reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.30 pm
- 11 rue Louis Notari - 5th floor
- Accounting Agency
- Payments: encaissement@caisses-sociales.mc
- Finances : finances@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Domiciliation: (+377) 93 15 49 68
- Payments: (+377) 93 15 44 35
- Accounting agency reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11 rue Louis Notari - 4th floor
- Payments
- Banking information
- Finances
- Human Resources
- ressources-humaines@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Human Resources: (+377) 93 15 44 94
- Human resources reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11 rue Louis Notari - 5th floor
- Information Systems
- Technical support: 4444@caisses-sociales.mc
- Technical information on data exchange
- Technical support: 4444@caisses-sociales.mc
- Online services Contact
- tsa@caisses-sociales.mc
- Subscription to the Online services
- Users Support
- tsa@caisses-sociales.mc