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CAISSES SOCIALES DE MONACO
11 rue Louis Notari
98030 Monaco Cedex

Tél : (+377) 93.15.43.43
Fax : (+377) 93.50.60.34

Monday to Friday 08:30am-12:00pm | 1:30pm-5:00pm

To contact a specific department:

Medical Benefits
- prest-medicales@caisses-sociales.mc
- Telephone reception - Monday to Friday9.00 am to 12.00 pm and 2.00 pm to 4.00 pm Tel: (+377) 93 15 44 18
- Reception - Monday to Friday8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11 Rue Louis Notari - Ground floor - Offices 10 and 11
- Monte-Carlo Branch - Monday to Friday 8.30 am to 12.00 pm
- 8 Avenue St Laurent
  - Submission of reimbursement requests for medical expenses and daily allowances
  - Reception of insureds and members: information and claims
  - Entitlement of retirees to medical benefits
  - Payment of disability pensions
  - Issuing of eligibility certificates
  - Processing of pregnancy declarations and issuing of maternity record books
  - Provision of the list of healthcare professionals contracted to the Caisses Sociales

Medical and Dental Examinations
- Medical Examinations: controle-medical@caisses-sociales.mc
- Dental Examinations: controle-dentaire@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Medical Examinations: (+377) 93 15 43 01
- Dental Examinations: (+377) 93 15 43 05
- Medical examinations reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- The Flor-Offices - 10 Rue Princesse Florestine - 3rd Floor - Office 302
- Healthcare professionals reception - Monday to Friday 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- The Flor-Offices - 10 Rue Princesse Florestine - 2nd Floor - Office 201
- Dental examinations reception 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- The Flor-Offices - 10 Rue Princesse Florestine - 3rd Floor - Office 301
- Benefits subject to the Medical Advisor's opinion:
  - Hospitalisations
  - Disability registration
  - Exemption from patient contribution
  - Prior agreements

Family Benefits
- prest-familiales@caisses-sociales.mc
- Telephone reception - Monday to Friday9.30 am to 12.00 pm and 2.00 pm to 4.00 pm
- All benefits: (+377) 93 15 43 77
- Housing allowance: (+377) 93 15 43 79
- Family allowances reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11, Rue Louis Notari - Ground floor
  - Family and Prenatal Allowances
  - Housing Allowance
  - Exceptional Back-to-school Allowance
  - Education Allowance
  - Year-End Bonus
  - Assistance with childcare and nursery costs
Relations with Healthcare Professionals (administrative)
- professionnel-sante@caisses-sociales.mc
- Telephone reception - Monday to Friday9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Relations with healthcare professionals: (+377) 93 15 43 44
- Relations with healthcare professionals (administrative) reception - Monday to Friday by appointment
  - Management of the affiliations of healthcare professionals (doctors, dentists and paramedics) to the medical agreements with the Caisses Sociales de Monaco
  - Administrative information
Social Services
- social@caisses-sociales.mc
- Telephone reception - Monday to Friday8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Secretary: (+377) 93 15 43 38 or (+377) 93 15 43 96 Fax: (+377) 93 15 41 33
- Social worker clinics - Tuesday and Thursday 8.30 am to 12.00 pm and 2.30 pm to 5.00 pm
- Mrs DEMBSKI: (+377) 93 15 43 33
- Mrs BIZOT: (+377) 93 15 43 36
- Social services reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11, Rue Louis Notari - 2nd floor
  - Individual aid,
  - Home help,
  - Holiday cheques,
  - Social loans.
Retirement
- retraite@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Tel: (+377) 93 15 49 59
- Retirement pension reception - Monday to Friday 8.30 am to 12.00 pm
- Suffren Annexe - entrance in the passage between the Flor-Offices and Suffren(Follow the "Retirement Department" signs)
  - Information on pension eligibility conditions, estimates of the retirement pension amount
  - Settlement of CAR and CARTI retirement pension applications
  - Payment of pensions and allowances to retirees
- Benefits for retirees receptionReception annually from the 1st working day of October to 31 October from 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Registration
- immatriculation@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Tel: (+377) 93 15 49 70 Fax: (+377) 93 15 44 39
- Registration reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm and by appointment
- 11, Rue Louis Notari - Ground floor - Office 12
  - Employee registration
  - Issuing of registration cards to insureds and members
  - Change of civil status for employees
  - Change of address
  - Issuing of points statements for active employees
  - Issuing of career statements
Employer Monitoring
- controle-employeur@caisses-sociales.mc
- Telephone reception - Monday to Friday8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Employer Monitoring: (+377) 93 15 43 83
- Employer monitoring reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm and by appointment
- 11, Rue Louis Notari - 2nd floor - Office 211
  - Information about the contribution base and the processes for salary statements
  - Creation of employer files
  - Secondment of employees (France and Italy)
  - Adjustment of salary statements
  - Adjustment of salary summary statements (13th statement)
Contribution Collections
- recouvrement@caisses-sociales.mc
- Telephone reception - Monday to Friday8.30 am to 12.00 pm and 1.30 pm to 5.30 pm
- Trade and industry employer information: (+377) 93 15 43 34
- Self-employed workers information: (+377) 93 15 43 86
- Householder employers information: (+377) 93 15 49 62
- Subscribing to online services: (+377) 93 15 49 62
- Unemployment insurance information: (+377) 93 15 43 34
- Reception for all sections - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11, Rue Louis Notari - 2nd floor - Office 204
- - Trade and Industry Section
    - Subscribe to the range of online services (online salary statements, data transfer, electronic payment)
    - Processing of salary statements
    - Contributions
    - Staff departures
  - Self-employed worker section
    - Affiliations / Cancellations
    - C.A.R.T.I. / C.A.M.T.I. contributions
  - Householder section
    - Affiliations / Cancellations
    - Processing of salary statements
    - Contributions.
Legal Services
- contentieux@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Legal Services: (+377) 93 15 43 68
- Accident claims: (+377) 93 15 43 66
- Legal services reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11, Rue Louis Notari - 2nd floor - Office 210
- Accident claims reception - Monday to Friday 9.00 am to 12.00 pm
- 11, Rue Louis Notari - 2nd floor - Office 210
  - Contribution collections disputes
  - Claims management of industrial and non-industrial accidents
Property
- immobilier@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Rental management: (+377) 93 15 49 49
- Technical management: (+377) 93 15 49 18
- Property reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- The Flor-Offices10 Rue Princesse Florestine - 7th floor - Office 702
  - Renting C.A.R. properties
  - Technical management of C.A.R. buildings
Management
- direction@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Management Secretary: (+377) 93 15 49 22
- Management reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11, Rue Louis Notari - 5th floor
Accounting Agency
- Payments: encaissement@caisses-sociales.mcFinances: finances@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Domiciliation: (+377) 93 15 49 68
- Payments: (+377) 93 15 44 35
- Accounting agency reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11, Rue Louis Notari - 4th floor
  - Payments
  - Banking information
  - Finances
Human Resources
- ressources-humaines@caisses-sociales.mc
- Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Human Resources: (+377) 93 15 44 94
- Human resources reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11, Rue Louis Notari - 5th floor
Information Systems
- Technical support: 4444@caisses-sociales.mcInformation: informatique@caisses-sociales.mc
- Telephone reception - Monday to Friday 9.00 am to 12.00 pm and 2.00 pm to 5.00 pm
- Technical Support: (+377) 93 15 44 44
  - Technical information on data exchange
Online services Contact
- tsa@caisses-sociales.mc
- Telephone reception - Monday to Friday 9.00 am to 12.00 pm and 2.00 pm to 5.00 pm (+377) 93 15 41 22
- Reception of insureds – by appointmentThe Flor-Offices
- 10 rue Princesse Florestine - Ground floor
  - Subscription to the Online services
  - Users Support

To contact a specific department:

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