Contact us_v2

CAISSES SOCIALES DE MONACO
11 rue Louis Notari
98030 Monaco Cedex

Tél  : (+377) 93.15.43.43
Fax : (+377) 93.50.60.34

Monday to Friday 08:30am-12:00pm | 1:30pm-5:00pm

To contact a specific department:
  • Medical Benefits
    • prest-medicales@caisses-sociales.mc
    • Telephone reception - Monday to Friday9.00 am to 12.00 pm and 2.00 pm to 4.00 pm Tel: (+377) 93 15 44 18
    • Reception - Monday to Friday8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11 Rue Louis Notari - Ground floor - Offices 10 and 11
    • Monte-Carlo Branch - Monday to Friday 8.30 am to 12.00 pm
    • 8 Avenue St Laurent
      • Submission of reimbursement requests for medical expenses and daily allowances
      • Reception of insureds and members: information and claims
      • Entitlement of retirees to medical benefits
      • Payment of disability pensions
      • Issuing of eligibility certificates
      • Processing of pregnancy declarations and issuing of maternity record books
      • Provision of the list of healthcare professionals contracted to the Caisses Sociales
  • Medical and Dental Examinations
    • Medical Examinations: controle-medical@caisses-sociales.mc
    • Dental Examinations: controle-dentaire@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Medical Examinations: (+377) 93 15 43 01
    • Dental Examinations: (+377) 93 15 43 05
    • Medical examinations reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • The Flor-Offices - 10 Rue Princesse Florestine - 3rd Floor - Office 302
    • Healthcare professionals reception - Monday to Friday 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
    • The Flor-Offices - 10 Rue Princesse Florestine - 2nd Floor - Office 201
    • Dental examinations reception 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • The Flor-Offices - 10 Rue Princesse Florestine - 3rd Floor - Office 301
    • Benefits subject to the Medical Advisor's opinion:
      • Hospitalisations
      • Disability registration
      • Exemption from patient contribution
      • Prior agreements
  • Family Benefits
    • prest-familiales@caisses-sociales.mc
    • Telephone reception - Monday to Friday9.30 am to 12.00 pm and 2.00 pm to 4.00 pm
    • All benefits: (+377) 93 15 43 77
    • Housing allowance: (+377) 93 15 43 79
    • Family allowances reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11, Rue Louis Notari - Ground floor
      • Family and Prenatal Allowances
      • Housing Allowance
      • Exceptional Back-to-school Allowance
      • Education Allowance
      • Year-End Bonus
      • Assistance with childcare and nursery costs
  • Relations with Healthcare Professionals (administrative)
    • professionnel-sante@caisses-sociales.mc
    • Telephone reception - Monday to Friday9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
    • Relations with healthcare professionals: (+377) 93 15 43 44
    • Relations with healthcare professionals (administrative) reception - Monday to Friday by appointment
      • Management of the affiliations of healthcare professionals (doctors, dentists and paramedics) to the medical agreements with the Caisses Sociales de Monaco
      • Administrative information
  • Social Services
    • social@caisses-sociales.mc
    • Telephone reception - Monday to Friday8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • Secretary: (+377) 93 15 43 38 or (+377) 93 15 43 96 Fax: (+377) 93 15 41 33
    • Social worker clinics - Tuesday and Thursday 8.30 am to 12.00 pm and 2.30 pm to 5.00 pm
    • Mrs DEMBSKI: (+377) 93 15 43 33
    • Mrs BIZOT: (+377) 93 15 43 36
    • Social services reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11, Rue Louis Notari - 2nd floor
      • Individual aid,
      • Home help,
      • Holiday cheques,
      • Social loans.
  • Retirement
    • retraite@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Tel: (+377) 93 15 49 59
    • Retirement pension reception - Monday to Friday 8.30 am to 12.00 pm
    • Suffren Annexe - entrance in the passage between the Flor-Offices and Suffren(Follow the "Retirement Department" signs)
      • Information on pension eligibility conditions, estimates of the retirement pension amount
      • Settlement of CAR and CARTI retirement pension applications
      • Payment of pensions and allowances to retirees
    • Benefits for retirees receptionReception annually from the 1st working day of October to 31 October from 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
  • Registration
    • immatriculation@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • Tel: (+377) 93 15 49 70 Fax: (+377) 93 15 44 39
    • Registration reception - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm and by appointment
    • 11, Rue Louis Notari - Ground floor - Office 12
      • Employee registration
      • Issuing of registration cards to insureds and members
      • Change of civil status for employees
      • Change of address
      • Issuing of points statements for active employees
      • Issuing of career statements
  • Employer Monitoring
    • controle-employeur@caisses-sociales.mc
    • Telephone reception - Monday to Friday8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Employer Monitoring: (+377) 93 15 43 83
    • Employer monitoring reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm and by appointment
    • 11, Rue Louis Notari - 2nd floor - Office 211
      • Information about the contribution base and the processes for salary statements
      • Creation of employer files
      • Secondment of employees (France and Italy)
      • Adjustment of salary statements
      • Adjustment of salary summary statements (13th statement)
  • Contribution Collections
    • recouvrement@caisses-sociales.mc
    • Telephone reception - Monday to Friday8.30 am to 12.00 pm and 1.30 pm to 5.30 pm
    • Trade and industry employer information: (+377) 93 15 43 34
    • Self-employed workers information: (+377) 93 15 43 86
    • Householder employers information: (+377) 93 15 49 62
    • Subscribing to online services: (+377) 93 15 49 62
    • Unemployment insurance information: (+377) 93 15 43 34
    • Reception for all sections - Monday to Friday 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
    • 11, Rue Louis Notari - 2nd floor - Office 204
      • Trade and Industry Section
        • Subscribe to the range of online services (online salary statements, data transfer, electronic payment)
        • Processing of salary statements
        • Contributions
        • Staff departures
      • Self-employed worker section
        • Affiliations / Cancellations
        • C.A.R.T.I. / C.A.M.T.I. contributions
      • Householder section
        • Affiliations / Cancellations
        • Processing of salary statements
        • Contributions.
  • Legal Services
    • contentieux@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Legal Services: (+377) 93 15 43 68
    • Accident claims: (+377) 93 15 43 66
    • Legal services reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • 11, Rue Louis Notari - 2nd floor - Office 210
    • Accident claims reception - Monday to Friday 9.00 am to 12.00 pm
    • 11, Rue Louis Notari - 2nd floor - Office 210
      • Contribution collections disputes
      • Claims management of industrial and non-industrial accidents
  • Property
    • immobilier@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Rental management: (+377) 93 15 49 49
    • Technical management: (+377) 93 15 49 18
    • Property reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • The Flor-Offices10 Rue Princesse Florestine - 7th floor - Office 702
      • Renting C.A.R. properties
      • Technical management of C.A.R. buildings
  • Management
    • direction@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Management Secretary: (+377) 93 15 49 22
    • Management reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • 11, Rue Louis Notari - 5th floor
  • Accounting Agency
    • Payments: encaissement@caisses-sociales.mcFinances: finances@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Domiciliation: (+377) 93 15 49 68
    • Payments: (+377) 93 15 44 35
    • Accounting agency reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • 11, Rue Louis Notari - 4th floor
      • Payments
      • Banking information
      • Finances
  • Human Resources
    • ressources-humaines@caisses-sociales.mc
    • Telephone reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • Human Resources: (+377) 93 15 44 94
    • Human resources reception - Monday to Friday 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
    • 11, Rue Louis Notari - 5th floor
  • Information Systems
  • Online services Contact
    • tsa@caisses-sociales.mc
    • Telephone reception - Monday to Friday 9.00 am to 12.00 pm and 2.00 pm to 5.00 pm (+377) 93 15 41 22
    • Reception of insureds – by appointmentThe Flor-Offices
    • 10 rue Princesse Florestine - Ground floor
      • Subscription to the Online services
      • Users Support